What to Know

Your family and their support are critical to your recovery and success. We encourage family participation in your care when it is appropriate and beneficial. Due to the need to protect the privacy of all of our patients, family members must remain in the waiting area unless your therapist requests their presence or assistance.

Children under the age of twelve (12) years old should not be left unattended in our waiting area. Preferably, small children can be left with a caretaker at home. If you have special needs or requests, please speak to your therapist and he or she will make every effort to schedule your treatments at the most convenient times for you.

It is important to wear clothing that will not inhibit your ability to perform exercises and achieve certain ranges of motion with limbs and joints. Loose fitting clothing and comfortable shoes that are conducive to exercise are ideal. For example, patients with hip and knee injuries should wear shorts and tennis shoes.

Please leave all jewelry and valuables (e.g. cash, credit cards, rings and watches) at home or in a safe place to prevent possible loss.

The safety of our patients, their families and our staff is very important to us. Please adhere to all of the following safety provisions:

• Follow your therapist’s instructions.
• Always accompany your minor child if he or she is receiving therapy.
• Do not attempt to alter or adjust any of the electrical or weight training equipment without direct instruction from your therapist. Doing so may be dangerous to your or other patients.
• Report any safety hazards or concerns to your therapist.
• Immediately notify your therapist if you feel you are experiencing unusual pain or atypical physical responses to any treatment.

As valued patient of Danville Orthopaedics & Sports Medicine Physical Therapy, you have a right to:

• Dignified and respectful care.
• Privacy and confidentiality within the limits of the law.
• Make informed decisions about the treatment you receive. You may refuse treatment or certain methods of treatment. You should also be made aware of alternative procedures and the risks of treatment.
• Be informed about your condition and progress.
• Feel secure about you possessions and person during treatment.

As a valued patient of Danville Orthopaedics & Sports Medicine Physical Therapy, you are responsible for:

• Providing complete and accurate information about your health.
• Keeping your therapy appointments and presenting for your appointments promptly.
• Asking questions when you do not understand anything about your treatment.
• Actively participating in your care and for communicating with your therapist.
• Being respectful of other patients and providers in the therapy setting.
• Following rules and regulations concerning your personal conduct.
• Paying for your services in accordance with your physician’s financial policy.

In respect of other patients’ legal right to confidentiality, we cannot share any information about other patients you may see in our rehab clinic. We ask that you please refrain from requesting such information from your therapist.

Since numerous patients exercise simultaneously in our therapy clinic, it is possible for others to observe your receiving care or to overhear information concerning your care. If you have any concerns about your privacy in this setting, please share them with your therapist. He or she will attempt to provide your treatment in a private setting or schedule your appointment during times of lower patient volume.